THE STATE PUBLIC SERVICE GENERAL ORDERS, 1996

Chapter:Chapter 5
Chapter Heading:CORRESPONDENCE AND OFFICIAL ROUTINE
Part No.:Part 1
Part Heading:CHANNELS OF COMMUNICATION
GO No.:190
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Verbal instructions
190. Except in cases where the insignificant or routine nature of the subject matter would not warrant a written confirmation, subordinate officers shall normally secure written confirmation of any verbal instruction issued to them by a superior officer as soon as possible after the issue of such instruction.